Brossard

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Truck Mystery Noise Diagnosis!

I took the truck out after a big rainfall this afternoon and, just like after taking the truck out during rainfalls twice, The Noise came back.

I immediately drove to the garage, left the truck running, and went in to ask if a mechanic would be available. Sure, in a few minutes. Less than three minutes later, the same guy who worked on the truck previously came out. I told him the sound is very loud inside but you can barely hear it outside.

He got in the truck and then asked me to come in to confirm that we were hearing the same thing. I said yes. He burst out laughing.

He asked, “What’s the first thing you do when it’s raining and you get in the truck?”

I replied, “I turn on my blower to defog the windows.”

He nodded, turned off the blower, and the noise stopped. “You have leaves in your blower. Your manual will tell you how to get to it to clean it out. You don’t want to pay me $100 to do that.”

LEAVES. I have been stressed out because of LEAVES.

He added, “The guy in Gatineau with the worst case scenario is a jerk. You have a gorgeous truck with low mileage that has obviously been babied and which is going to give you years of trouble free use. One alarmist, and you don’t trust a truck that got you across the continent without any trouble. Relax and enjoy it!”

And so I shall endeavour to do!

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I Think I Owe Ford an Apology

I had a coffee date with an uncle this morning in St-Hubert only 3KM from the dealership in Brossard that might have been able to handle Miranda. Slight problem: they’re under renovation! Amusingly enough, there was a canteen truck parked out from with ads for a number of businesses and the first one was a frame straightening specialist located only about 1KM away. I went but they only do cars and had no idea where to send me.

So I came home and called Ford Canada. I got through the main and then sub-menus to reach a live person. I said something along the lines of, “I need help finding a place to have service done on my motorhome that’s on a Ford chassis” and was told, “You called the right place. I can help you with that.”

The technician asked me for a bunch of info about Miranda and was vexed that he couldn’t locate her by her VIN number but moved on to the details of my needs. He put me on hold for about a minute and came back to say that he would be unable to find me a place to take Miranda but that if I was willing to hold for about five minutes or so he would be able to find me a place that would know where to take her.

I held the line and he came back on to tell me that the Ford dealership in Richelieu, Ostiguy, would be calling me shortly. We hung up and less than two minutes later, the phone rang. It was Ostiguy Ford! The very sympathetic person I spoke to said that he was angry for me that Aviva wasn’t doing this research for me, but I explained that there is a language barrier. That out of the way, he asked me what I needed done. He replied that Boisvert Ford in Boucherville could do the entire insurance-covered repair! He gave me their number.

Next, I called Boisvert Ford and spoke to a few people until I was transferred to the right person, the head of the body work department. He said that, yes, he could get the frame straightened, replace the hitch, and do the fiberglass, but that the technician was going on holidays next Wednesday. He suggested I come right over. If it was a three-day job, he’d start immediately, if not I’d have to wait till the guy came back. I had a bit of work to make Miranda road ready, so I told him I’d have her there by about two.

Boucherville is an area I don’t know very well and there is a lot of construction along the 20. My mother gave me really good directions, but I wound up taking one wrong turn, so getting there was a little frustrating and nerve wracking. Boisvert Ford has a sprawling complex and I was very intimidated since I had no idea where to go. No problem, there was someone waiting at the gate to direct me!!!

This angel in overalls guided me around the building, told me where to park so that I could easily leave, and indicated which door to go into. The service manager was waiting for me and I was able to immediately speak with him!

He came out, confirmed that the work to be done matches what the idiots said needed to be done, but he couldn’t give me an exact price because he is going to have custom parts made, though it should be in the ballpark of $2,500. He said that he doesn’t want me to even think about the insurance at this point beyond having them call him. Skipping ahead a little, Aviva Vancouver now has a French person on staff, so he was put in charge of dealing with Boisvert Ford and I shouldn’t have to speak to Aviva about this claim again. *knocks on wood*

So good news. I found a place that can do the job properly and in one piece and my insurance company can deal with it. They can also replace my windshield. Hiccup: it’s a five-day job. No time to do it before the tech goes on holidays. I decided then that I would wait and I booked an appointment for August 20th. That will be more than enough time to make it worth my while to move back home while not so late as to not leave room for contingencies. Since I know how long the rig will be in the shop, I can plan for that week to be my holidays from transcription so I don’t have to dismantle my office again.

The service manager suggested I drop off the rig on August 17th, a Friday, late in the day. This way, I will be able to pull directly into the bay and they can start at 7AM Monday. Great!

As for the repairs on the house, I am postponing them. I am going to make sure my corner is well sealed and I will have the work done in the States this winter where I am going to pay less. I’ll take my time and look for a shop where they would be okay with the cats remaining in the rig while I sleep in the yard in my truck, or something along those lines.

I asked the guy if he could do the tow set up on my Ranger. He said no and that there’s a place in St-Jean that could do it, but he wouldn’t recommend going there and that I should got a little further afield to a place he knows in Ville Lemoyne. Yes, the place he wouldn’t recommend is They Who Shall Not Be Named. I should have really done my research back in June. 🙁 I am going to look into ordering my parts and having them shipped to New York or Vermont and then just have the installation done here.

I’ll be moving back in over the weekend, but my cats are probably going to stay in the garage. It’ll be way too hot for them in the rig these days and they are very happy where they are.

Needless to say, all is much better with my world tonight!

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I Feel Like I’m On Another Planet

Oh, Quebec… Hated living here but I love, love, love visiting!

Being overdue for a Walmart run and having access to the car for a few precious hours, I  headed out this morning for the first time to the Quartier Dix30 (Ten30 Neighbourhood, because it’s at the intersection of autoroutes 10 and 30).  To me, this mega complex, that would rival the West Edmonton Mall if it was enclosed, is new, but it’s of course been here a while. It took a bit of navigation to find the Walmart, so new that it doesn’t even have a Walmart sign on the exterior.

I hadn’t been in there a minute that I was grinning, listening to a husband and wife have a quiet argument. Husband was ranting in English and wife was trying to calm him down in French. During my shopping I caught associates doing the same thing, one talking to another in French and getting English responses. Even though French is my first language, I make sure I’m exposed to it everywhere I live, and I spoke tons of it in Dawson City, it still sounds so exotic after not living in a French environment for almost four years.

The actual shopping experience was horrible because Quebec has a European-style culture of ‘the customer is not my bread and butter, it is a disturbance’, but I knew that going in and kept telling myself, “Réspire par le nez” (breathe through the nose), a common expression meaning, “Relax!”

They were having an amazing deal on the Omega Paw litter box, so I picked up a new one (and I even managed to score the bronze one that I have been coveting because it will blend in better with my decor). The clasps on the one I got in Campbell River are worn, so the box leaks when I roll it. There is also the matter that even with cleaning it completely once a week, a litter box retains odours. I used to buy a litter box a year, so having done a year and a half with my litter box in no way reflects on the quality of the product. My review of the Omega Paw litter box still stands; best litter box ever!

Now that it’s almost summer, I’ll be having tomato sandwiches for breakfast for the foreseeable future and I was out of tomatoes. So I made a stop at IGA to grab some. I don’t know what it is about the produce out here, but it lasts longer. Then again, Jody agrees with me that the produce in Lethbridge is terrible. I’d slice a tomato there and the next day the leftovers would be mouldy. Here, a tomato can last me for three sandwiches/days. They also taste like tomatoes here.

Quebec grocery stores are nothing like the grocery stores out west. There’s a lot more ‘ethnic’ stuff, especially Middle Eastern, and a lot more gourmet products. It’s so lovely to have access to not just pita bread again, but a variety of it, and stocked by a store that knows that pita bread is supposed to be soft! And let’s not get into the options for hummus. I used to be a bit of a purist, but I’m starting to like the ones with add-ins. I went with roasted red pepper today. 🙂

Another difference is that some products that are really expensive out west are cheaper in Quebec. I’m thinking specifically of grey shallots. I occasionally splurged on a mesh bag of three or four of them for about $5 in Lethbridge. Here, I bought a big box with more than 10 for about $2. Cheese and yoghurt are also cheaper. My favourite kind of yoghurt is about 50 cents cheaper here at regular price and I got some $2 cheaper on sale. Finally, when my favourite brand of frozen pizza goes on sale here, the whole brand goes on sale, not just a few flavours. Yay for a freezer full of $3 Dr. Oetker Hawaiians. 🙂

I really hope that I’ll be able to get out and explore Quebec this summer. I think that once I have my new toad set up for camping, it’ll be really motivated to go out for three-day weekends. I’d especially like to get to Charlevoix and maybe even as far as Gaspé. But if I do that, I might as well keep going and visit the last province on my list, Newfoundland!