What a Nightmare

Well, I apparently didn’t catch all the little beasties the hacker put onto my server this week. I awoke this morning to find my entire webhost account suspended, right down to my email accounts. It took four messages and 13 hours for tech support to get back to me and tell me I was suspended for sending out spam.

I replied rather sharply that suspending my account and then ignoring my pleas for 13 hours was an inappropriate response since they knew I’d been hacked over the weekend and that I was working making corrections. Obviously, I did nothing wrong. It’s amazing how great 100 Megs was in regards to the original hacking issue, but how it completely missed the ball with the after shocks.

Today was a nightmare. I have had my @uskeba.ca email address for the better part of a decade. Changing it is really not an option at this point. I began to go over the steps for switching a domain to a new host and the work ahead nearly overwhelmed me. The blog had a recent backup, thank goodness, but none of my other sites do (guess what I’m about to do).

All day, I have felt like a a fire victim being kept away from her property and desperate to sift through the ruins to see what, if anything, was left. I don’t feel violated, just terribly angry that people have nothing better to do than screw around with people’s livelihoods. And I am also incredibly disappointed with my webhost, whom I praised so highly just the other day.

Finally, I am absolutely overwhelmed by the number of people who went out of their way to contact me today, be it through my .uskeba.ca address, Gmail address (I loathe Gmail…), Facebook page, or Squidoo profile. Thank you everyone for your support and concern. It means the world to me.