This morning, I awoke at an odd hour for me, 5:45, and was debating whether to get up or go back to sleep when my cell phone rang. No need to answer, I knew who it was. I’m just glad I was already awake! I was surprised that the client called me and even more surprised by the deluge of emails from her that trickled in during the day. The woman is a nut case, plain and simple. I also firmly believe that she does not intend to pay her contractors unless they play hardball with her.
Like any bully, she made me out to be the bad guy, calling me dramatic and unreasonable, claiming that she never got the invoice from me. Later, she said she had an invoice but that it was not from a name she recognized. She was peddling really, really hard, the way someone does when they know they’ve been caught red-handed.
I pointed out these facts to her:
1) the invoice was from the PayPal address I had given her numerous times, so there was no reason for her to not recognize it;
2) I had signed a number of documents showing both my legal name and my in-use name, so there was no reason not to recognize that the invoice was from me;
3) the invoice clearly described the audio files by their file names, so there was no question of what it was for.
I got nearly a half dozen requests today to confirm that I am who I said I am in the invoice. I finally had enough and replied in all caps! Yes, I raised my voice!
I also told her:
1) that I’ve been in business for 15 years and have never had to send such a large number of emails regarding payment (at least four). All I wanted was confirmation that I was going to be paid and when. All she had to do was reply to one and say “I process my invoices on such and such a day” and I would have waited for that day before raising a ruckus;
2) that she screwed herself since I produce quality work on short notice and on time.
A PayPal eCheque just landed in my inbox, so I won’t know till late next week if this matter is resolved or not.
I do not regret my behaviour in this matter. I am convinced that had I not taken the action I did that I would have had no chance of being paid. At least, the odds are now 50/50. If she does not pay me, then I can claim this invoice amount on my taxes as a business loss .